Kyta Platform: A Digital Launchpad for Civil Judgment Enforcement in Vietnam

In July 2025, Vietnam’s judicial sector marked a major milestone: the Electronic Receipt System was officially launched and rolled out nationwide. More than a technological upgrade, this breakthrough signals a bold commitment to modernize civil judgment enforcement—traditionally viewed as one of the hardest areas to digitize.

Behind this digital leap is FPT IS, the core technology partner that developed and deployed the solution using Kyta Platform - A comprehensive digital platform built on the philosophy of “AI at every touchpoint.”

From a Complex Challenge in the Justice Sector…

Civil enforcement deals with an enormous workload—millions of case files and paper receipts are handled each year. In 2024 alone, the system processed over 10 million receipts and more than VND 400 trillion in collected payments.

From a regulatory perspective, every manual step invites risks: errors, delays, or financial loss. For citizens, having to physically collect paper receipts is an outdated administrative burden in the digital era.

The Electronic Receipt System offers a smart solution: digitizing the entire collection and payment process, securing legal data, and running operations completely paper-free.

…To a Robust Technology Foundation

More than just a business tool, the Electronic Receipt System is powered by Kyta Platform, a full-lifecycle digitalization platform developed by FPT IS.

Kyta Platform goes beyond a simple digital tool—it’s a smart, AI-powered engine that automates every step: form creation (eForm), AI-OCR data extraction, digital signature approval, receipt issuance, real-time reporting, and centralized archiving.

In just 30 days, the joint team from FPT/FPT IS and the Department of Civil Judgment Enforcement (THADS) raced against the clock to build the full system, train users nationwide, and launch operations on schedule from July 1, 2025.

Transparent Data – Streamlined Workflow – Citizen-Centric Design

Within the first week of operation (from June 23), nearly 3,000 e-receipts were issued, accounting for nearly VND 2 trillion in digital transactions. The benefits are clear:

• Enforcement officers can create, issue, and manage receipts via a centralized system—no more paper files or manual lookups.

• Citizens and businesses can access receipts anytime, anywhere via web portal, email, or SMS.

• Judicial leaders gain real-time dashboards and data for faster, more accurate, and transparent decision-making.
  
  

Worried about legal validity? Don’t be. The system uses digital signatures authorized by the Ministry of Science and Technology, receipts are "green-ticked" by the Ministry of Industry and Trade, and storage complies with ISO, SOC 2, and GDPR standards.

“Modern Justice Is Justice That Embraces Technology”

Speaking at the launch ceremony, Mr. Nguyễn Thắng Lợi, Head of the Department of Civil Judgment Enforcement, emphasized:

“We are not just digitizing for the sake of technology—we're doing it to serve citizens better. Now, people can pay and receive official receipts anytime, anywhere. Transparent, fast, and paperless.”

He added that the system was built with three core goals:

• Issue e-receipts via email, SMS, and online access

• Centralized storage for easy search and reporting

• Greater transparency and reduced financial risk in collection processes
  
  

Technological Trust – National Vision

Representing the tech side, Mr. Trương Gia Bình, Chairman of FPT, shared:

“We believe technology and AI have the power to make the Ministry of Justice one of the most modern agencies in the world. Kyta Platform is our way of turning that vision into reality.”

He highlighted a mindset of "Urgency & Breakthrough":
The e-receipt system was designed and deployed in just 30 days—from architecture and security to AI-OCR, e-signatures, and user experience.

A New Chapter for Justice and Public Administration

This isn't just a new system—it's a turning point in Vietnam’s digital government transformation. One where:

• Data is an asset

• AI powers efficiency

• Citizens are at the center
  
  

FPT is proud to partner with the Ministry of Justice on this journey. And Kyta Platform, with end-to-end AI integration, will remain a trusted enabler for any organization ready to leap forward in digital transformation.

📌 Frequently Asked Questions (FAQ) about Kyta Platform’s Electronic Receipt System

Do e-receipts hold the same legal value as paper receipts?
Yes. They are digitally signed using legally certified certificates, green-ticked by the Ministry of Industry and Trade, and comply with storage and retrieval regulations.

How can citizens retrieve their receipts?
Receipts can be accessed via the THADS web portal, through email, or SMS sent automatically after payment.

How do enforcement agencies monitor and track receipts?
Real-time dashboards and reporting by province, case, and user group allow for transparent control of cash flow and operational efficiency.

📌 Critical Fact Check:

• System launched nationwide on July 1, 2025

• 3,000+ e-receipts issued in the first week

• Fully developed on Kyta Platform by FPT IS with AI-OCR, eForm, eContract

• Legally certified digital signatures and green-tick validation

• Operates 100% paperless, with citizen convenience and legal compliance at its core

• Deployed in just 30 days